Contact Us
Get in Touch
Have questions? We're here to help you find your perfect rental.
Support Hours
We typically respond within 24 hours
Mon-Fri: 9:00 - 18:00 (Irish Time)
FAQ
Frequently Asked Questions
Quick answers to common questions
Is HomeScout free to use?
Yes! Our Explorer plan is completely free and includes 20 searches per month, saved properties, and basic features. For unlimited searches and premium features like email generation and viewing scheduling, check out our Scout plan.
How does the AI search work?
Simply describe what you're looking for in plain English — like 'pet-friendly 2 bed near Rathmines under 2000'. Our AI understands context and matches you with relevant properties from across Dublin.
Can I cancel my subscription anytime?
Absolutely. You can cancel your subscription at any time from your account settings. You'll keep access to premium features until the end of your billing period.
How do I report a problem or bug?
Email us at support@homescout.ie with details about the issue. Screenshots help! We typically respond within 24 hours and appreciate all feedback.